Pattern: Feedback on feedback

Pattern: Feedback on feedback

Summary Feedback given to learners should provide opportunities to improve the learning experience. It should comprise constructive feedback to improve learning as well as socio-emotive feedback. Tutors in large courses often resort to grading devoid of effective feedback. To support them in improving their feedback, then need effective feedback on the feedback they give.
Status alpha Confidence 1
details... Group Formative e-Assessment

Problem

Effective feedback needs to:


  • Alert learners to their weaknesses.
  • Diagnose the causes and dynamics of these.
  • Include operational suggestions for opportunities to improve the learning experience.
  • Address as socio-emotive factors.
Tutors may be aware of all these, but still need guidance in structuring their feedback. Often, for lack of knowledge or limited resources, they may resort to feedback which only covers the first requirement. In order to improve tutor feedback, they need to be provided effective feedback on the feedback they give. This should be provided as close as possible to the event, in order to allow them to adapt their strategies and recover from their mistakes. However, in large courses with many tutors, this is a challenge.

Context

  • Large scale, technology supported, graded courses: many tutors instructing many students.
  • Tutors need support in providing effective feedback, but resources for individual mentoring are not available.
  • Feedback is mediated by technology that allows it to be captured and processed in real time (this requirement can be relaxed).
  • Topic of study is subject to both grading and formative feedback.

Solution

Embed a mechanism in the learning and teaching system that regularly captures tutor feedback, analyses it, and presents them with graphical representation of the types of feedback they have given. Ideally, this should also include constructive advice as to how to shift from less to more effective forms.
In computer supported environments (e.g. VLEs), this mechanism could be integrated into the system, providing tutors with immediate analysis of their feedback, as well as long-term aggregates.


In unmediated environments (e.g. frontal classrooms), the same mechanism can be impemented by cross-observations between tutors, using a printed feedback tracking form.

Related Patterns

list other patterns related to this one, under categories such as component, assisting, conflicting, uses this, etc.

Support

* Source and Additional Supporting Cases

      Source Case (chosen from Case Studies)

      Other Cases (chosen from Case Studies)

      Links to External Case Stories & Examples


* Rationale (theoretical justification)

Theoretical justification.

Black et al (2003) (applied formative assessment strategies in school settings).  

'An assessment activity can help learning if it provides information to be used as feedback by teachers, and by their students in assessing themselves and each other, to modify the teaching and learning activities in which they are engaged. Such assessment becomes formative assessment when the evidence is used to adapt the teaching work to meet learning needs' (p. 2).  The focus on teacher adaptation of pedagogy is one criterion of formative assessment which emphasises a potentially long cycle of teacher learning which impacts on student learning, as well as 'immediacy' for some learning contexts.  There may be limited or no immedaite gains for learners in some contexts, where teacher learning needs to adapt to more complex types of change.  Although 'immediacy' features in the 'moments of contingency'  in this pattern (Black and Wiliam, 2009), what is 'contingent' may also have longer-term developmental consequences for pedagogy.  Both 'immediacy' and 'long- or medium-term change' can be achieved in this pattern.


* Verification (Solutions that were derived from this pattern)

Scenarios / solutions which were developed using this pattern.


Notes, Links and References

Liabilities, potential risks, extensions, expected side-effects

Licensing

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UML Diagram- Text representation

Created by Linda McGuigan on 2008/11/03 13:45
Last modified by Ajdin Brandic on 2009/04/01 16:04

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